Data protection
Privacy Policy
1. Introduction
This website is operated by: Sulis Labs GmbH.
It is very important to us to handle the data of our website visitors with trust and to protect it as best as possible. For this reason, we make every effort to comply with the requirements of the GDPR.
In the following, we explain how we process your data on our website. To do this, we use the clearest and most transparent language possible so that you truly understand what happens to your data.
2. General Information
2.1 Processing of personal data and other terms
Data protection applies to the processing of personal data. Personal data means all data with which you can be personally identified. This includes, for example, the IP address of the device (PC, laptop, smartphone, etc.) you are currently using. Such data is processed whenever "something happens to it." Here, for example, the IP is transmitted by the browser to our provider and stored there automatically. This is then a processing (in accordance with Art. 4 No. 2 GDPR) of personal data (pursuant to Art. 4 No. 1 GDPR).
These and other legal definitions can be found in Art. 4 GDPR.
2.2 Applicable regulations/laws – GDPR, BDSG and TDDDG
The scope of data protection is regulated by law. In this case, these are the GDPR (General Data Protection Regulation) as a European regulation and the BDSG (Federal Data Protection Act) as national legislation.
In addition, the TDDDG supplements the provisions of the GDPR as far as the use of cookies is concerned.
2.3 The Controller
Responsible for data processing on this website is the controller within the meaning of the GDPR. This is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
You can reach the controller at:
Sulis Labs GmbH
Reuchlinstr. 10-11
10553 Berlin
info@novolto.de
2.4 How data is generally processed on this website
As we have already noted, there is data (e.g., IP address) that is collected automatically. This data is primarily required for the technical provision of the homepage. Insofar as we use personal data beyond this or collect other data, we will inform you about it or ask for your consent.
Other personal data is provided to us by you consciously.
Detailed information on this can be found below.
2.5 Your Rights
The GDPR grants you comprehensive rights. These include, for example, the right to free information about the origin, recipient, and purpose of your stored personal data. In addition, you can request the correction, blocking, or deletion of this data or lodge a complaint with the responsible data protection supervisory authority. You can revoke your consent at any time.
Details on what these rights look like and how to exercise them can be found in the last section of this privacy policy.
2.6 Data Protection – Our View
For us, data protection is more than just a burdensome obligation! Personal data is highly valuable, and careful handling of this data should be a matter of course in our digitized world. Furthermore, as a website visitor, you should be able to decide for yourself what happens to your data, when, and by whom. Therefore, we commit to complying with all legal requirements, collect only the data necessary for us, and treat it confidentially as a matter of course.
2.7 Disclosure and deletion
The disclosure and deletion of data are also important and sensitive topics. Therefore, we would like to inform you briefly in advance about our general approach to this.
Data is only disclosed on the basis of a legal foundation and only when it is unavoidable. This may be the case, in particular, if a so-called processor is involved and a data processing agreement has been concluded in accordance with Art. 28 GDPR.
We delete your data when the purpose and the legal basis for processing no longer apply and provided that no other legal obligations prevent deletion. Art. 17 GDPR also provides a "good" overview of this.
Please refer to this privacy policy for all further information and contact the controller with any specific questions.
2.8 Hosting
This website is hosted externally. The personal data collected on this website is stored on the host's servers. This includes, on the one hand, the automatically collected and stored log files (more details on this below), as well as all other data provided by website visitors.
External hosting is performed for the purpose of a secure, fast, and reliable provision of our website and serves in this context the fulfillment of contracts with our potential and existing customers.
The legal basis for processing is Art. 6(1) points (a), (b), and (f) GDPR, as well as Section 25(1) TDDDG, insofar as consent includes the storage of cookies or access to information in the website visitor's or user's end device within the meaning of the TDDDG.
Our host only processes such data as is necessary to fulfill its performance obligations and acts as our processor, i.e., it is subject to our instructions. We have concluded a corresponding data processing agreement with our host.
We use the following host:
Shopify
Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
https://www.shopify.com/legal/privacy.
2.9 Legal bases
The processing of personal data always requires a legal basis. The GDPR provides the following possibilities in Art. 6(1) sentence 1:
a) The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the controlleris subject;
d) processing is necessary in order to protect the vital interests of the data subject or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller ;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party , except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
In the following sections, we will name the specific legal basis for each respective processing operation.
3. What happens on our website
By visiting our website, we process your personal data.
To protect this data as best as possible against unauthorized access by third parties, we use SSL or TLS encryption. You can recognize this encrypted connection by the "https://" or a lock symbol in your browser's address bar.
In the following, you will learn which data is collected when visiting our website, for what purpose this happens, and based on which legal basis.
3.1 Data collection when accessing the website
Accessing the website automatically stores information in so-called server log files. This concerns the following information:
• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address
This data is temporarily required to be able to display our website to you permanently and without issues. In particular, this data serves the following purposes:
• System security of the website
• System stability of the website
• Troubleshooting on the website
• Establishing a connection to the website
• Display of the website
Data processing is carried out in accordance with Art. 6(1)(f) GDPR and is based on our legitimate interest in processing this data, in particular our interest in the functionality and security of the website.
This data is stored in pseudonymized form whenever possible and deleted once the respective purpose has been achieved.
To the extent that server log files allow for the identification of the data subject, the data is stored for a maximum period of 14 days. An exception applies if a security-relevant event occurs. In this case, the server log files are stored until the security-relevant event has been resolved and fully investigated.
Furthermore, the data is not merged with other data.
3.2 Cookies
3.2.1 General
This website uses so-called cookies. These are data sets or pieces of information stored in the browser of your device that relate to our website.
The use of cookies can, in particular, facilitate navigation of the website for the visitor.
In our cookie consent tool, you will find all information regarding the cookies we use on our website (possibly subject to your consent).
3.2.2 Rejecting cookies
You can manage all cookies that are not technically necessary directly via our cookie consent tool.
The setting of cookies can be prevented by adjusting your browser settings.
Here you can find the corresponding links for frequently used browsers:
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectslug=Cookies+l%C3%B6schen&redirectlocale=de
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de
Microsoft Edge: https://support.microsoft.com/de-de/windows/l%C3%B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari: https://support.apple.com/de-de/guide/mdm/mdmf7d5714d4/web and https://support.apple.com/de-de/guide/safari/sfri11471/mac If you use another browser, it is recommended to enter the name of your browser and "delete and manage cookies" into a search engine and follow the official link for your browser.
Alternatively, you can manage your cookie settings at www.aboutads.info/choices/ or www.youronlinechoices.com .
We must, however, point out that a comprehensive blocking/deletion of cookies can lead to limitations in the use of the website.
3.2.3 Technically necessary cookies
We use technically necessary cookies on this website so that our website functions error-free and in accordance with applicable laws. They help make the website user-friendly. Some features of our website cannot be displayed without the use of cookies.
The legal basis for this is, depending on the individual case, Art. 6(1)(b), (c), and/or (f) GDPR.
3.2.4 Technically non-necessary cookies
In addition, we also use cookies on our website that are not technically necessary. These cookies serve, among other things, to analyze the browsing behavior of website visitors or to offer features on the website that are not, however, technically mandatory.
The legal basis for this is your consent in accordance with Art. 6(1)(a) GDPR.
Technically non-necessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool.
3.3 Data processing via user input
3.3.1 Own data collection
We offer the following service(s) on our website: trade in electrical equipment, energy supply, provision of information technology services.
For this purpose, we collect the following data:
Name
E-mail address
Address
Telephone number
Date of birth
Account details
Name, e-mail, date of birth, and address
The legal basis for this data processing is Art. 6(1)(b) GDPR.
The data will be deleted as soon as the respective purpose no longer applies and it is possible to do so in accordance with legal requirements.
3.3.2 Contacting us
a) E-mail
If you contact us via e-mail, we will process your e-mail address and, if applicable, other data contained in the e-mail. This data is stored on the mail server and in some cases on the respective end devices. Depending on the request, the legal basis for this is generally Art. 6 (1) (f) GDPR or Art. 6 (1) (b) GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible to do so in accordance with legal requirements.
b) Contact form
We offer a contact form. This is used to contact our company.
In this form, we generally process your first and last name, your telephone number, your e-mail address, a postal address, and the content of the message. The data is stored on our web server and forwarded internally to the respective responsible e-mail addresses.
The legal basis for data processing is Art. 6 (1) (f) GDPR, as we have a legitimate interest in answering your request and in providing an uncomplicated way to make contact. If the contact is aimed at concluding a contract, an additional legal basis for the processing is Art. 6 (1) (b) GDPR.
We delete this data no later than 3 months after receipt, unless it is required for an existing contractual relationship.
We integrate the contact form from
Shopify
Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
https://www.shopify.com/legal/privacy.
on our website.
3.4 Cookie Consent Tool
3.4.1 Shopify
In order to ensure that only cookies for which there is a legal basis are set on our website, we use the consent management tool from Shopify. This is a service provided by Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
We use Shopify to obtain the website visitor's consent for the storage of certain cookies or the use of certain technologies and to document this in a data-protection-compliant manner.
When this website is accessed, the consent given by the website visitor or the revocation of consent is stored in the website visitor's browser. For this purpose, a connection is established to Shopify's servers.
The legal basis is Art. 6 (1) (c) GDPR. Shopify is used to obtain the legally required consent for the use of cookies.
The collected data is stored until the website visitor requests deletion, deletes it themselves, or the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected.
Further information:
https://www.shopify.de/legal/datenschutz.
3.5 Website Builder System
3.5.1 Shopify
We use Shopify to create our website. This is a service provided by Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
This service allows us to display our online shop.
Shopify uses cookies, among other things, for browsing security and to prevent cross-site request forgery (session cookies), as well as for secure transactions.
The service is technically necessary to display our website. The legal basis for the processing is Art. 6 (1) (f) GDPR.
We have concluded a data processing agreement with Shopify. The data collected on our website is processed on Shopify's servers. If data is transferred to Shopify Inc. in Canada, the EU Commission's adequacy decision applies. If data is transferred to Shopify Inc. in the USA, standard contractual clauses apply.
Further information:
https://www.shopify.de/legal/datenschutz.
3.6 Newsletter
3.6.1 Shopify
We use Shopify to provide our newsletter. This service is provided by Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
This service allows for the organization and analysis of newsletter distribution. The data entered to receive the newsletter is stored on the service provider's servers.
With the help of Shopify, interactions with the newsletter can be analyzed. In addition, conversion rates can be determined and newsletter users categorized in order to adapt the newsletter to different target groups.
The legal basis for the processing is Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG. Consent can be revoked at any time by unsubscribing from the newsletter. The lawfulness of processing already carried out remains unaffected by any revocation.
The data will be deleted upon termination of the contract between us and Shopify, unless the website visitor revokes their consent beforehand. If this is the case, the data will be deleted from the mailing list.
In addition, after unsubscribing from the newsletter, the e-mail address is stored on a blacklist separately from other data for an indefinite period of time. The legal basis for this is Art. 6 (1) (f) GDPR. It serves the interest of the website visitor as well as our own interest in using/operating a newsletter in accordance with legal requirements.
Further details:
https://www.shopify.com/de/legal/datenschutz.
3.7 Social Media Profiles
In addition to our website, our company is also present on social networks. We aim to present our company there and create the opportunity to contact us.
We also use the opportunity to place advertisements and job postings on social media.
Below, we provide information about which data we and the respective social network process when you visit and interact with our profile.
3.7.1 LinkedIn
We operate a LinkedIn profile at https://www.linkedin.com/. This social network is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
a) Interaction with our company profile
When visiting our LinkedIn profile and interacting with us through it, we process personal data. On the one hand, this includes data made publicly available on the profile. On the other hand, it also includes personal data contained in posts, comments, or direct messages sent to us. Through interactions such as liking or sharing, we may be able to see your user profile along with public information.
The legal basis for this processing is Art. 6 (1) (f) GDPR. It is in our legitimate interest to provide relevant and interesting content and to enable the use and functionality of our LinkedIn profile.
Insofar as a request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures, our processing is based on Art. 6 (1) (b) GDPR.
b) Page Insights
LinkedIn provides us with summarized statistics and insights (so-called Page Insights), which give us information about how people interact with our company page. Among other things, we receive information about the number of profiles that view, comment on, or otherwise interact with our posts, as well as summarized demographic and other information that helps us learn about interactions with our page or our LinkedIn profile. Page Insights provided to us by LinkedIn consist of aggregated data; LinkedIn does not provide us with personal data of members in relation to Page Insights. We also have no way to link Page Insights to individual members.
When placing advertisements, LinkedIn transmits information to us about the types of people who view our ads and the success of our ads. Personal data is only passed on to us if this person has consented to such processing. We also receive information from LinkedIn that allows us to understand which of our ads led to a purchase being made or an action being performed.
The processing of this data serves the purpose of analyzing our reach and adapting our content and advertisements to user interests. Based on the evaluation of this data, we can see how our content, profile, and advertisements are consumed. This allows us to create target-group-oriented content and place advertisements to better market our company and our services.
The processing is based on our legitimate interest in accordance with Art. 6 (1) sentence 1 (f) GDPR.
When processing personal data in the course of so-called Page Insights, processing takes place under joint controllership with LinkedIn in accordance with Art. 26(1) GDPR.
To this end, we have entered into a corresponding agreement with LinkedIn, which can be viewed here (https://legal.linkedin.com/pages-joint-controller-addendum).
The contact details for LinkedIn are:
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
You can contact the Data Protection Officer for LinkedIn via the following link:
https://www.linkedin.com/help/linkedin/ask/TSO-DPO.
3.7.2 Processing by LinkedIn
In connection with your visit to our company profile, LinkedIn may also process personal data beyond this. In this case, processing is the sole responsibility of LinkedIn and takes place without our knowledge. You can find more information from LinkedIn on this at:
https://de.linkedin.com/legal/privacy-policy.
3.7.3 YouTube
We operate a profile on YouTube. This is a video platform operated by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland, which allows us to publish video content and interact with our audience.
3.7.4 Data processing by us
We also process the data of profile visitors. In doing so, we process data resulting from your use of our profile, which is made available to us by YouTube.
This information includes statistics on visits to our profile, reports on the playback time of our videos, user interaction (e.g., “likes” or comments), as well as information about individuals who actively interact with our page, e.g., by subscribing or using YouTube’s communication features.
The data entered on YouTube, in particular the username and the content published under the account, are made visible and processed by us through interactions with our profile.
We process this data to enable communication and to optimize our content in terms of reach and target audience.
The legal basis for the processing is a legitimate interest pursuant to Art. 6(1)(f) GDPR for the aforementioned purposes.
3.7.5Data processing by YouTube
When you visit our YouTube channel or interact with our YouTube channel, YouTube collects personal data such as your IP address, device information, geographic information, as well as activities on the platform, including videos watched, interactions such as likes, comments, and subscriptions. This data may be collected through cookies and similar technologies stored on your device.
YouTube uses this information to operate and improve the platform, to serve personalized advertising, and to conduct analytics and measurements to understand how users interact with the content. Furthermore, this data processing helps to evaluate and improve the reach and effectiveness of the content.
Data processing by YouTube is based, among other things, on your consent, which is expressed by accepting the cookie policies on YouTube.
Data collected by YouTube may be shared within the Google group of companies as well as with third parties, who may be located in countries outside the European Union, including the USA. Google LLC is certified under the EU-U.S. Data Privacy Framework, which ensures that an adequate level of data protection is maintained even when data is transferred to third countries.
We have no influence on the scope of the data processed by YouTube, the nature of its processing and use, or the disclosure of this data to third parties. We also have no effective means of control in this regard.
Information regarding what data is processed by YouTube and for what purposes it is used can be found in YouTube's privacy policy: https://policies.google.com/privacy?hl=de&gl=de.
3.8 Data transfer to providers on our platform
In the context of using our platform to utilize services or purchase products, we transfer certain personal data to the providers (e.g., service providers, sellers) in order to facilitate the processing of the respective services. This data transfer is necessary for the providers to be able to render their services or deliver products.
We may transfer the name for user identification, contact details for inquiries or issues, the address for service provision or product delivery, order data for the transmission of details of the requested service or ordered products, and, if necessary, payment information for payment processing (this is generally done in encrypted form and in accordance with applicable security standards) to the providers.
The legal basis for the data transfer is Art. 6(1)(b) GDPR, as it is necessary for the performance of the contractual relationship between you and the provider.
The providers are obligated to use the transmitted data exclusively for the processing of the requested services or deliveries and to protect the data in accordance with applicable data protection laws. They are direct contractual partners and therefore bear their own responsibility for the processing of personal data. If you have questions regarding their data processing, you can contact the provider directly.
3.9 Payment services
3.9.1 PayPal
We use PayPal on our website. PayPal is a payment service provider. This service is offered by PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
For the purpose of payment processing, the website visitor's payment data is processed by the payment service provider as soon as a purchase is made via this website. The respective contractual and data protection provisions of the payment service provider apply to each transaction.
The legal basis is Art. 6(1)(b) GDPR. Data is processed for the purpose of (pre-)contractual obligations.
In addition, we have a legitimate interest in processing this data pursuant to Art. 6(1)(f) GDPR to ensure a fast and reliable payment process.
For data transmission to the USA, the Standard Contractual Clauses (SCC) of the EU Commission apply.
https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
3.9.2 Shopify Payment
This website uses Shopify Payment. Shopify Payment is a payment service provider. This service is offered by Shopify International Limited, 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
For the purpose of payment processing, the website visitor's payment data is processed by the payment service provider as soon as a purchase is made via this website. The respective contractual and data protection provisions of the payment service provider apply to each transaction.
The legal basis is Art. 6(1)(b) GDPR. Data is processed for the purpose of (pre-)contractual obligations.
In addition, we have a legitimate interest in processing this data pursuant to Art. 6(1)(f) GDPR to ensure a fast and reliable payment process.
Further details:
https://www.shopify.de/legal/datenschutz.
3.10 Shipping service providers
For the shipment of goods ordered via our website, we work together with various shipping service providers (e.g., DHL, DPD, UPS, Hermes). As part of the necessary delivery of goods, we pass on your data (name, delivery address, and, if applicable, other information required for shipping) to the respective shipping service provider.
Data transmission takes place on the basis of Art. 6(1)(b) GDPR for the performance of our contract. We only transmit your e-mail address or telephone number to the shipping service provider if you have expressly consented to this during the ordering process, for example, to enable parcel notifications. This consent can be revoked at any time for the future.
Further information on data protection from our shipping service providers can be found in their respective privacy policies, which can be viewed on their websites.
3.11 Online marketplaces
We sell goods or services on online marketplaces. For this purpose, we use the following providers:
3.11.1 eBay
We operate an eBay shop with the following name: novolto, which can be accessed here: https://www.ebay.de/usr/novolto.
eBay is offered by eBay GmbH, Albert-Einstein-Ring 2-6, 14532 Kleinmachnow, Germany.
a) Data processing by eBay
We explicitly refer you to eBay's privacy policy, in which eBay provides comprehensive information about its data processing: https://www.ebay.de/help/policies/member-behaviour-policies/user-privacy-notice-privacy-policy?id=4260.
Upon registration, eBay obtained corresponding consent regarding the scope of data collection as well as the purpose and manner of processing and storing your personal data.
b) Data processing by us
We do not collect any personal data from you beyond that collected by eBay. We store the data transmitted to us by eBay and use it for the following purposes:
• to be able to identify you as our customer;
• to be able to process, fulfill, and handle your order;
• for correspondence with you;
• for invoicing;
• to handle any liability claims that may exist, as well as to assert any claims against you.
You consented to the transfer of your data for these purposes upon registration.
The legal basis for data processing is Art. 6(1) sentence 1 lit. b GDPR, in order to be able to properly process the order and to fulfill the obligations arising from the purchase contract on both sides.
The personal data collected by eBay for the processing of the order and transmitted to us will be stored by us until the expiry of the statutory retention period and then deleted, unless we are obliged to store it for a longer period according to Article 6(1) sentence 1 lit. c GDPR due to tax and commercial retention and documentation requirements (from the German Commercial Code (HGB), Criminal Code (StGB), or Fiscal Code (AO)), or you have consented to further storage in accordance with Art. 6(1) sentence 1 lit. a GDPR.
c) Payment processing
In our eBay shop, various payment service providers can be selected to process the ordering process.
By way of "payment processing by eBay," eBay S.à.r.l., 22-24 Boulevard Royal, L-2449 Luxembourg ("eBay"), initially collects the necessary payment data.
For payments via direct debit or credit card, eBay handles your payment itself. For all other payment methods, eBay transmits your necessary payment data to the selected payment service provider to execute the payment:
• Paypal
PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
• Apple Pay
Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.
• Google Pay
Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
• Klarna
Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden, https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf, https://www.klarna.com/de/datenschutz/.
• Giropay
Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany, https://www.paydirekt.de/agb/index.html.
• Sofortüberweisung
Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany, https://www.sofort.de/datenschutz.html, https://www.klarna.com/sofort/.
• VISA
Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, Great Britain, https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
The legal basis for the processing is Art. 6(1) lit. b GDPR.
Further information can be found here:
https://pages.ebay.de/payment/2.0/terms.html.
3.11.2 Amazon
We operate an Amazon shop under the following name: novolto, which can be accessed here: https://www.amazon.de/usr/novolto.
Amazon is offered by Amazon Europe Core S.à r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg.
a) Data processing by Amazon
When you visit our Amazon shop, Amazon primarily processes your personal data. How this data processing works in concrete terms and which data is processed by Amazon can be read in Amazon's privacy policy: https://www.amazon.de/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ.
b) Data processing by us
When an item or service is purchased via our Amazon shop, we receive the buyer's username and the billing and delivery address from Amazon.
Insofar as "Fulfillment by Amazon" (Versand durch Amazon) is used, Amazon manages the delivery, is responsible for customer service, and handles all issues related to the order. Further information can be found here:
https://www.amazon.de/gp/help/customer/display.html?nodeId=G239KSGYPUFUY8TQ.
If the items are not marked with "Fulfillment by Amazon," we manage the delivery of the order ourselves.
Further information can be found here:
https://www.amazon.de/gp/help/customer/display.html?nodeId=GEF528GN65XSJ7V8
In this case, we also handle all customer service inquiries, unless we indicate that customer service is provided by Amazon or the order is marked with the Amazon Prime logo.
c) Payment processing
Payment processing is handled by Amazon. We do not receive any payment information. Amazon only forwards the confirmation of payment to us.
4. Other important information
Finally, we would like to inform you in detail about your rights and how you will be notified of changes to data protection requirements.
4.1 Your rights in detail
4.1.1 Right of access under Art. 15 GDPR
You can request information as to whether your personal data is being processed. If this is the case, you can request further information regarding the manner of processing. A detailed list can be found in Art. 15(1) lit. a to h GDPR.
4.1.2 Right to rectification under Art. 16 GDPR
This right includes the correction of inaccurate data and the completion of incomplete personal data.
4.1.3 Right to erasure under Art. 17 GDPR
This so-called "right to be forgotten" gives you the right, under certain conditions, to demand the erasure of personal data by the controller. This is generally the case when the purpose of data processing no longer applies, when consent has been withdrawn, or the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17(1) lit. a to f GDPR. This "right to be forgotten" also corresponds to the controller's obligation under Art. 17(2) GDPR to take reasonable measures to bring about a general erasure of the data.
4.1.4 Right to restriction of processing under Art. 18 GDPR
This right is linked to the conditions pursuant to Art. 18(1) lit. a to d.
4.1.5 Right to data portability under Art. 20 GDPR
This regulates the fundamental right to receive one's own data in a common format and to transmit it to another controller. However, this applies only to data processed based on consent or a contract according to Art. 20(1) lit. a and b and insofar as this is technically feasible.
4.1.6 Right to object under Art. 21 GDPR
You can generally object to the processing of your personal data. This applies in particular if your interest in objecting outweighs the controller's legitimate interest in processing and if the processing relates to direct marketing and/or profiling.
4.1.7 Right to "automated individual decision-making" under Art. 22 GDPR
You generally have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. However, this right is also subject to restrictions and additions in Art. 22(2) and (4) GDPR.
4.1.8 Other rights
The GDPR includes comprehensive rights to notify third parties as to whether or how you have asserted rights under Art. 16, 17, 18 GDPR. However, this only applies insofar as this is possible or can be carried out with reasonable effort.
We would like to point out your right to withdraw consent granted at any time in accordance with Art. 7 (3) GDPR. However, this does not affect the lawfulness of the processing carried out up to that point.
Furthermore, we would like to point out your rights under sections 32 et seq. of the BDSG, which, however, are largely congruent in terms of content with the rights just described.
4.1.9 Right to lodge a complaint under Art. 77 GDPR
You also have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of personal data concerning you violates this regulation.
5. What happens if the GDPR is abolished tomorrow or other changes occur?
The current status of this privacy policy is November 7, 2023. From time to time, it is necessary to adapt the content of the privacy policy to respond to actual and legal changes. We therefore reserve the right to change this privacy policy at any time. We will publish the amended version in the same place and recommend that you read the privacy policy regularly.